Terms and Conditions
These Terms and Conditions govern the use of the Company website and the purchase of digital software products, licenses, and related services offered through this website.
1. Scope and Acceptance
“Company” means České stavebniny, s.r.o., operator of the Solarisx.cz website and provider of the software products.
These Terms and Conditions apply to the Company website, online store, customer account functions, and the purchase of digital software products and software licenses offered through this website.
By accessing this website, creating an account, placing an order, or purchasing a digital product, you agree to these Terms and Conditions.
These Terms and Conditions apply in addition to the applicable End User License Agreement (EULA) and Privacy Policy. The EULA governs the use of the software after purchase, while the Privacy Policy explains how personal data is processed.
2. Seller Information
The seller and operator of this website is:
České stavebniny, s.r.o.
Registered office: Děčínská street, Prague, Czech Republic
Company ID: 284 88 385
Email: solaris@email.cz
Support: solaris@email.cz
3. Products and License Nature
Company offers downloadable desktop software, software licenses, and related digital activation entitlements.
Unless expressly stated otherwise, products sold through this website are digital products delivered electronically and do not involve the shipment of physical goods.
The purchase of a software product or license does not transfer ownership of the software itself. It grants the customer a limited right to use the software in accordance with the applicable EULA.
Product pages, pricing pages, and checkout pages describe the main characteristics of each product and license option before purchase.
4. Orders, Pricing, and Payment
All prices displayed on the website are shown in EUR unless stated otherwise. Prices should clearly indicate whether taxes are included or excluded, as required by applicable law.
By placing an order, the customer confirms that the selected product, price, and payment obligation are understood and accepted.
Payment is processed through the payment methods made available at checkout. Company may use third-party payment providers to process transactions securely.
An order is considered submitted when the customer completes the checkout process and receives an order confirmation or equivalent transactional confirmation.
Company reserves the right to refuse, cancel, or limit an order in cases of technical error, suspected fraud, payment failure, misuse, or obvious pricing mistake.
If a payment is reversed, charged back, cancelled, or found to be fraudulent, Company may cancel the order, revoke digital delivery, suspend account access, or deactivate the related license entitlement where applicable.
5. Digital Delivery and Activation
After successful payment, Company delivers digital products electronically. Delivery may include one or more of the following: download access, license key issuance, activation instructions, customer account access, or enterprise activation information.
Delivery is usually performed without undue delay after successful payment confirmation, but temporary processing delays may occur due to payment verification, technical maintenance, or anti-fraud checks.
The customer is responsible for entering a valid email address and for checking spam or filtered folders if order-related messages are not received.
Where applicable, product activation may require internet access, device identification, license validation, or other technical steps described in the product documentation and EULA.
6. Consumer Right of Withdrawal and Refunds
Where digital content or digital services are supplied immediately, the right of withdrawal may be lost once performance has begun, provided that the customer has given the legally required prior consent and acknowledgement at or before checkout.
Nothing in these Terms and Conditions limits mandatory consumer rights under applicable law.
If you are a consumer residing in the European Union, you may have a statutory right of withdrawal for distance contracts, subject to applicable exceptions for digital content and digital services. Where digital content or digital services are supplied immediately after purchase, the right of withdrawal may be lost once performance has begun, provided that the customer has given prior express consent to immediate performance and acknowledged that the right of withdrawal will be lost. Except where mandatory law provides otherwise, refunds for delivered digital license products are not provided once digital delivery or activation has begun.
EU consumer law gives consumers withdrawal rights for distance contracts, but digital content/digital services have special rules once performance starts with the required consent and acknowledgement.
7. Customer Accounts and Website Use
Customers may be offered account functionality for order history, downloads, license-related access, or account management.
You are responsible for keeping your login credentials confidential and for all activity carried out through your account, unless caused by Company or a third-party service provider acting on behalf of Company.
You must not misuse the website, interfere with store operation, attempt unauthorized access, use false order information, or engage in conduct intended to disrupt payments, licensing, or service availability.
Company may suspend or restrict website or account access in cases of fraud suspicion, abusive behavior, technical attacks, payment abuse, or serious breach of these Terms and Conditions.
8. Support, Availability, and Changes
Company may provide product information, setup guidance, activation support, or customer support through email, documentation pages, or other support channels identified on the website.
Website content, product pages, prices, product availability, and technical requirements may be updated from time to time.
Company does not guarantee uninterrupted website availability and may perform maintenance, security updates, store configuration changes, or technical improvements when reasonably necessary.
9. Intellectual Property and Related Documents
All website content, branding, software names, logos, product descriptions, graphics, downloads, and related materials remain the intellectual property of Company or its licensors unless expressly stated otherwise.
The purchase of a software product is subject to the applicable EULA, which governs the license grant, permitted use, restrictions, activation, validation, and termination of software rights.
The processing of personal data in connection with website use, orders, accounts, and software licensing is governed by the Privacy Policy.
10. Governing Law and Contact
These Terms and Conditions are governed by the laws of Czech Republic, without prejudice to mandatory consumer protection rules that may apply in the customer’s country of residence.
If you have questions about these Terms and Conditions, please contact:
Email: solaris@email.cz
Support: solaris@email.cz
11. Last Updated
Last updated: April 19, 2026