Frequently Asked Questions
Find quick answers about Solaris products, licensing, activation, validation, privacy, support, and platform compatibility.
For application-specific guidance, use the dedicated FAQ pages for each product.
What are Solaris products?
Solaris develops desktop software tools for professional media processing, workflow automation, recording, and related productivity tasks.
Each application is designed for a different use case. Some products focus on workflow and media processing, while others are specialized for recording or similar operational tasks.
Detailed capabilities are described on each product page and in the dedicated FAQ for that application.
What is this FAQ page for?
This page answers common questions that apply across Solaris products, including licensing, activation, validation, privacy basics, support, and general platform availability.
If you are looking for feature-specific answers for a particular application, please use the dedicated FAQ page for that product.
What license types do you offer?
Solaris products may be offered under one or more of the following license types:
- Trial — limited evaluation use
- PRO 1 Month — time-limited professional license
- PRO 3 Years — extended professional license
- Enterprise — business-oriented licensing for professional deployment scenarios
Available license types may vary by product. Please check the relevant product or pricing page for the exact offer.
What is the difference between Trial, PRO, and Enterprise?
In general:
- Trial is intended for evaluation and includes defined usage limits.
- PRO is intended for regular professional use and unlocks the standard commercial feature set of the product.
- Enterprise is intended for business, institutional, or controlled environments that may require more specific deployment or operational conditions.
The exact feature scope depends on the application and is described on the relevant product and pricing pages.
Is an internet connection required?
That depends on the product, license type, and deployment model.
In general, some license types may require limited online activation or validation, while some enterprise-oriented deployments may support offline or reduced-connectivity operation.
Where applicable, the core operation of the software may still be performed locally, depending on the product and setup.
Do Solaris apps collect or upload user files?
As a general rule, Solaris products are designed so that user media or working files remain under the user’s control.
Solaris does not use this FAQ to describe itself as collecting user content for marketing or profiling purposes.
For precise information about personal data, licensing-related communication, technical validation data, and user rights, please read the Privacy Policy.
Are Solaris products suitable for professional or business use?
Yes. Solaris products are designed for practical desktop use cases that may include professional workflows, structured operation, and business-oriented deployment scenarios.
Some products and license types are more suitable for advanced business or controlled IT environments than others.
Please review the relevant product page for the intended use case of each application.
What operating systems are supported?
Current product availability and platform support are listed on the relevant product pages.
At present, Solaris desktop applications are primarily offered for Windows.
Support for additional platforms may be considered in the future.
Do you offer customer support?
Yes. The scope of support may vary depending on the product and license tier.
Evaluation users may receive more limited support, while commercial and enterprise customers may receive broader support coverage.
Please refer to the pricing page, product page, or contact page for the current support scope.
Where can I find product-specific answers?
For feature-specific, workflow-specific, or setup-specific questions, please use the dedicated FAQ page for the relevant application.
This keeps the main FAQ page clear, short, and easy to navigate, while product-specific answers remain grouped with the correct software.
Product FAQs
Choose the FAQ for the application you are using:
Media Workflow Tool (MWT)
Questions about workflow automation, media processing, local processing mode, optional third-party tool interoperability, batch workflows, and product-specific operational guidance.
System Audio Recorder (SAR)
Questions about recording workflows, local recording behavior, supported usage scenarios, setup guidance, and product-specific operational details.
Future Solaris Apps
As new applications are released, dedicated FAQ pages can be added here.